Management Executive

Join Aditya Birla Capital as a Management Executive in Behala Chowrasta, Kolkata. The team is filling 11 vacancies. You can earn up to ₹40,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Marketing | Languages : Bengali, Hindi, English

What you get

Salary: ₹25,000 – ₹40,000 per month, based on skills and experience.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

What we are looking for

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of Bengali, English, Hindi and Marketing
• Basic English
• Freshers can apply
• Marketing
• Languages: Bengali, Hindi, English
• A calm under pressure, customer-first attitude

Job details

• Location: Behala Chowrasta, Kolkata, West Bengal
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 11

Ready to start? Upload your resume and apply to Aditya Birla Capital today.