Telecaller

Start your next role as a Telecaller with Aditya Birla Finance in Dum Dum Cant, Kolkata. The team is filling 4 vacancies. Salary is up to ₹12,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory. | Languages : Bengali

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Skills: Bengali
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Bengali
• You are patient and calm under pressure

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Dum Dum Cant, Kolkata, West Bengal
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 4
• Job type: Full time

Click Apply to send your profile to Aditya Birla Finance. It takes less than a minute.