Relationship Manager

Aditya Birla Life has an opening for a Relationship Manager based in Delhi Admn Flats Timarpur, Delhi. Salary is up to ₹59,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Pay and perks

You will be paid ₹50,000 – ₹59,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Typing speed, Complaint handling, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Work location: Delhi Admn Flats Timarpur, Delhi, Delhi
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

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