Tele Caller

Aditya Enterprises wants to bring on a Tele Caller for its Swargate, Pune team. The team is filling 2 vacancies. Salary is up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, English, Hindi

Salary and benefits

You will be paid ₹12,000 – ₹20,000 per month.

Roles and responsibilities

Your main tasks will be to:

• You'll handle inbound and outbound customer calls, chats or emails.
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

What we are looking for

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of English, Hindi, Marathi and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, English, Hindi
• A patient, polite attitude

Quick facts

• Job location: Swargate, Pune, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work type: On-site
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Aditya Enterprises today.