Senior Telecaller

Aditya Group Of Institutions wants to bring on a Senior Telecaller for its Yelahanka, Bengaluru team. There are 8 open positions. The pay goes up to ₹18,000/month.

In the employer’s words

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. 1 - 2 Years Experience Compulsory. | Marketing | Languages : English, Hindi, Kannada, Telugu, Tamil

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Hindi, Kannada, Marketing, Tamil and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: English, Hindi, Kannada, Telugu, Tamil

Salary and benefits

Compensation: ₹14,000 – ₹18,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job details

• Location: Yelahanka, Bengaluru, Karnataka
• Working hours: 09:00 am - 5:30pm | Monday to Saturday
• Job type: Full time
• Openings: 8
• Work type: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Aditya Group Of Institutions.