Telecaller

Aditya Real Estate is looking for a Telecaller to join its team in Vepagunta, Visakhapatnam. Salary is up to ₹12,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, Hindi and English, Active listening, CRM tools
• Basic English
• Freshers can apply
• Someone customer-first and polite

What the job involves

• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Position details

• Location: Vepagunta, Visakhapatnam, Andhra Pradesh
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Aditya Real Estate reviews applications regularly.