Customer Upgrade Executive

ADITYA SHUKLA (FutureCarve Career Solutions) is hiring a Customer Upgrade Executive in Sector 59 - Noida, Delhi. There are 30 open positions. Salary is up to ₹30,000/month.

Employer’s description

Cmsae (Www.Cmsae.In) Is A Nextgen Smart Ai Enabled Bpo Headquartered In Noida And Part Of An Established International Group Operating Across The Uae, Egypt, Jordan, And India. Established Over 13 Years Ago, Cmsae Works With Top Global Clients In Telecommunications And Banking Institutions. Led By Technocrat Founders With Cxo Leadership Experience. Type : Outbound, International, Sales | Marketing | Languages : Hindi, English

Pay and perks

Compensation: ₹21,000 – ₹30,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Hindi, International, Marketing, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, International, Sales
• Marketing
• Languages: Hindi, English
• Someone polite and calm under pressure

What the job involves

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.

Position details

• Job location: Sector 59 - Noida, Delhi, Delhi
• Working hours: 10:30 AM - 7:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Work mode: Work from office

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