Customer Upgrade Executive

Aditya Shukla (Futurecarve Career Solutions) has an opening for a Customer Upgrade Executive based in Sector 59 - Noida, Delhi. Salary is up to ₹30,000/month. No experience? You can still apply. 20 candidates will be hired for this role.

Note from the employer

Cmsae (Www.Cmsae.In) Is A Nextgen Smart Ai Enabled Bpo Headquartered In Noida And Part Of An Established International Group Operating Across The Uae, Egypt, Jordan, And India. Established Over 13 Years Ago, Cmsae Works With Top Global Clients In Telecommunications And Banking Institutions. Led By Technocrat Founders With Cxo Leadership Experience. Type : Outbound, Sales, Inbound, International | Marketing | Languages : Hindi, English

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

What you get

Salary: ₹21,000 – ₹30,000 per month, based on skills and experience.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, International, Marketing, Outbound and Sales
• Good English
• Freshers can apply
• Type: Outbound, Sales, Inbound, International
• Marketing
• Languages: Hindi, English
• You are calm under pressure and polite

Position details

• Job location: Sector 59 - Noida, Delhi, Delhi
• Timings: 10:30 AM - 7:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 20
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Aditya Shukla (Futurecarve Career Solutions).