Customer Upgrade Executive

ADITYA SHUKLA (FutureCarve Career Solutions) is hiring a Customer Upgrade Executive in Sector 59 - Noida, Delhi. 30 candidates will be hired for this role. The pay goes up to ₹30,000/month. Great for first-time job seekers.

Note from the employer

Cmsae (Www.Cmsae.In) Is A Nextgen Smart Ai Enabled Bpo Headquartered In Noida And Part Of An Established International Group Operating Across The Uae, Egypt, Jordan, And India. Established Over 13 Years Ago, Cmsae Works With Top Global Clients In Telecommunications And Banking Institutions. Led By Technocrat Founders With Cxo Leadership Experience. Type : Outbound, Sales, International, Domestic, Mutual Funds | Marketing | Languages : Hindi, English | Preferred Experience In : Real Estate

Key responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Pay and perks

Salary: ₹21,000 – ₹30,000 per month, based on skills and experience.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, International, Marketing, Mutual Funds, Outbound and Real Estate
• Good English
• Freshers can apply
• Type: Outbound, Sales, International, Domestic, Mutual Funds
• Marketing
• Languages: Hindi, English
• Preferred Experience In: Real Estate
• A polite, patient attitude

Quick facts

• Location: Sector 59 - Noida, Delhi, Delhi
• Openings: 30
• Shift: 10:30 AM - 7:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — ADITYA SHUKLA (FutureCarve Career Solutions) reviews applications regularly.