Customer Upgrade Executive

ADITYA SHUKLA (FutureCarve Career Solutions) has an opening for a Customer Upgrade Executive based in Sector 59 - Noida, Delhi. The team is filling 30 vacancies. The pay goes up to ₹30,000/month. Freshers can apply.

Note from the employer

Cmsae (Www.Cmsae.In) Is A Nextgen Smart Ai Enabled Bpo Headquartered In Noida And Part Of An Established International Group Operating Across The Uae, Egypt, Jordan, And India. Established Over 13 Years Ago, Cmsae Works With Top Global Clients In Telecommunications And Banking Institutions. Led By Technocrat Founders With Cxo Leadership Experience. Type : Outbound, International | Marketing | Languages : Hindi, English

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, International, Marketing, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, International
• Marketing
• Languages: Hindi, English
• Someone customer-first and polite

What you will do

As a Customer Upgrade Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Compensation

Salary: ₹21,000 – ₹30,000 per month, based on skills and experience.

Position details

• Location: Sector 59 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Shift: 10:30 AM - 7:30 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — ADITYA SHUKLA (FutureCarve Career Solutions) reviews applications regularly.