Telecaller

Adiyogi Promoters wants to bring on a Telecaller for its Vadapalani, Chennai team. You can earn up to ₹20,000/month. 6 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : English, Tamil

Requirements

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English and Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Tamil
• You are customer-first and polite

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Quick facts

• Location: Vadapalani, Chennai, Tamil Nadu
• Openings: 6
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Adiyogi Promoters.