Paying Guest Manager

Adler is hiring a Paying Guest Manager in Sanathal, Ahmedabad. Salary is up to ₹25,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

Salary and benefits

Salary: ₹22,000 – ₹25,000 per month, based on skills and experience.

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone polite and patient

Job at a glance

• Work location: Sanathal, Ahmedabad, Gujarat
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

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