Telecaller

Admantine Jewels is looking for a Telecaller to join its team in DLF Phase 2 - Gurgaon, Delhi. Salary is up to ₹14,000/month. The team is filling 5 vacancies.

In the employer’s words

Calling Karna, Customers Ko Product/Services Explain Karna Aur Follow-Ups Maintain Karna. Achhi Communication Skills Zaroori Hain. Training Di Jayegi, Aur Performance Ke Basis Par Incentives Milenge. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with CRM tools, Complaint handling, Active listening, Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Key responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.

What you get

The salary for this role is ₹12,000 – ₹14,000 per month.

Quick facts

• Location: DLF Phase 2 - Gurgaon, Delhi, Delhi
• Openings: 5
• Interview: 1:30 PM - 2:00 PM | Monday
• Employment type: Full time
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Admantine Jewels.