Senior Tele Caller

Admission Wallah is hiring a Senior Tele Caller in Phulwari Sharif, Patna. 5 candidates will be hired for this role. Salary is up to ₹15,000/month.

Employer’s description

We Are Looking For A Tele-Caller Cum Counselor For Our Office, Admission Wallah. Fixed Salary: 10K To 15K (Based On Experience)Extra: Attractive Incentives On Every Admission! Office Timing: E.G., 10 Am - 6 Pm Criteria: Must Be Confident, Polite, And Good At Talking To Students. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Candidate profile

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• You are calm under pressure and patient

Salary

You will be paid ₹10,000 – ₹15,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.

Job details

• Work location: Phulwari Sharif, Patna, Bihar
• Job type: Full time
• Working hours: 10:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work type: On-site

Ready to start? Upload your resume and apply to Admission Wallah today.