Telecaller

Admission World Education is hiring a Telecaller in Ratu Road, Ranchi. 15 candidates will be hired for this role. You can earn up to ₹18,000/month.

In the employer’s words

Educational Telesales Executive Is Responsible For Driving Student Enrollments And Promoting Courses Over The Phone. They Generate Leads, Counsel Prospective Students On Career Paths, And Handle The Entire Admission Lifecycle. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Requirements

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are polite and calm under pressure

Compensation

The salary for this role is ₹12,000 – ₹18,000 per month.

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Quick facts

• Job location: Ratu Road, Ranchi, Jharkhand
• Shift: 10:00 AM - 6:00 PM | Monday to Sunday
• Job type: Full time
• Interview: 9:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 15
• Work mode: Office-based

Apply today and take the next step in your career with Admission World Education.