Telecaller

Adreneur Consultancy Solutions Pvt. Ltd is hiring a Telecaller in Sector 118, Mohali. No experience? You can still apply. The pay goes up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of CRM tools, Hindi and English, Complaint handling and Verbal communication
• Female Only
• Basic English
• Freshers can apply

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

What the job involves

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Sector 118, Mohali, Punjab
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Adreneur Consultancy Solutions Pvt. Ltd reviews applications regularly.