Telecaller

Adrl Enterprises wants to bring on a Telecaller for its Barkatpura, Hyderabad team. Salary is up to ₹12,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Open to freshers
• Education: 12th Pass
• Good knowledge of Complaint handling, Verbal communication, Typing speed and Active listening
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Roles and responsibilities

• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Compensation

The salary for this role is ₹10,000 – ₹12,000 per month.

Job details

• Work location: Barkatpura, Hyderabad, Telangana
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Adrl Enterprises.