Assistant Operations Manager

Adroit Automations & Electrical Services is hiring an Assistant Operations Manager in Focal Point, Ludhiana. The pay goes up to ₹55,000/month.

Note from the employer

1. Lead And Motivate Team Members To Meet Targets And Deadlines. 2.Oversee Daily Operations And Ensure Smooth Workflow Across Teams. 3.Assign Tasks, Monitor Progress, And Maintain Quality Standards. 4.Coordinate With Departments To Resolve Issues And Improve Efficiency. 5.Track Performance And Support Improvements To Enhance Productivity. More Than 2 Years Experience Compulsory. | Advanced Excel, Basic Excel | Skills Needed : Email

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Advanced Excel, Basic Excel, Email
• Good English
• More Than 2 Years Experience Compulsory.
• Advanced Excel, Basic Excel
• Skills Needed: Email

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.

Compensation

Salary: ₹25,000 – ₹55,000 per month, based on skills and experience.

Job details

• Work location: Focal Point, Ludhiana, Punjab
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Apply today and take the next step in your career with Adroit Automations & Electrical Services.