Email Support Executive

Looking for an Email Support Executive role in Sector 63 - Noida, Delhi? Adroit Synergies Pvt Ltd is hiring now. You can earn up to ₹19,000/month. 30 candidates will be hired for this role.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Bengali, Hindi, English

Salary and benefits

The salary for this role is ₹15,000 – ₹19,000 per month.

Your responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Requirements

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Comfortable with Bengali, English, Hindi
• Good English
• Freshers can apply
• Languages: Bengali, Hindi, English

Job details

• Location: Sector 63 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Work type: Office-based

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