Email Support Executive

A new Email Support Executive role is open at Adroit Synergies Pvt. Ltd., Sector 63 - Noida, Delhi. 10 candidates will be hired for this role. You can earn up to ₹18,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : English

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

What you get

You will be paid ₹15,000 – ₹18,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• A calm under pressure, patient attitude

Quick facts

• Work location: Sector 63 - Noida, Delhi, Delhi
• Interview timings: 10:00 AM - 3:00 PM | Monday to Saturday
• Timings: Rotational Shifts | Rotational Week off
• Work mode: On-site
• Employment type: Full time
• Openings: 10

Interested? Apply now on BetterJobs with your resume — Adroit Synergies Pvt. Ltd. reviews applications regularly.