Recovery Executive

A new Recovery Executive role is open at Adroit Synergies Pvt Ltd, Sector 63 - Noida, Delhi. You can earn up to ₹15,000/month. Freshers can apply. There are 20 open positions.

Note from the employer

Make Outbound Calls To Customers Regarding Wifi Device (Cpe) Recovery. Inform Customers About Pending Device Returns After Service Disconnection. Guide Customers On The Process Of Returning The Wifi Shatterbox/ Router. Follow Up With Customers And Update Recovery Status In The System. Type : Outbound, Inbound, Domestic, Sales | Marketing | Languages : English, Hindi

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Marketing, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic, Sales
• Marketing
• Languages: English, Hindi
• Someone calm under pressure and patient

What you get

Compensation: ₹10,000 – ₹15,000 per month.

Quick facts

• Location: Sector 63 - Noida, Delhi, Delhi
• Vacancies: 20
• Work type: Office-based
• Interview timings: 10:00 AM - 3:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM & 9AM- 6 PM | Monday to Sunday ( Rotational off)
• Job type: Full time

Click Apply to send your profile to Adroit Synergies Pvt Ltd. It takes less than a minute.