Telecaller

Looking for a Telecaller role in Sector 69 - Gurgaon, Delhi? Ads 4 U Technology is hiring now. There are 3 open positions. You can earn up to ₹25,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹20,000 – ₹25,000 per month.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Active listening, Complaint handling, Typing speed, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.

Your responsibilities

Here is what a typical day looks like:

• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.

Position details

• Job location: Sector 69 - Gurgaon, Delhi, Delhi
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 3

Ready to start? Upload your resume and apply to Ads 4 U Technology today.