Telecaller

Ads Realty Pvt. Ltd. wants to bring on a Telecaller for its Sector 107 - Noida, Delhi team. Salary is up to ₹30,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Complaint handling, Typing speed, Verbal communication and Active listening
• Basic English
• Freshers can apply
• You are polite and patient

Salary

The salary for this role is ₹15,000 – ₹30,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Position details

• Location: Sector 107 - Noida, Delhi, Delhi
• Employment type: Full time
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Ads Realty Pvt. Ltd..