Experienced Caller / Field Staff

Aduz Management & Consultants has an opening for an Experienced Caller / Field Staff based in Shivajinagar, Ludhiana. Salary is up to ₹15,000/month. 30 candidates will be hired for this role.

Note from the employer

Looking For Experienced Callers & Field Staff For A Fastest Growing Call Center Near Samrala Chowk. 1 - 2 Years Experience Compulsory. | Marketing | Languages : Punjabi, English

What you will do

As an Experienced Caller / Field Staff, your work will include:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• You will resolve queries and complaints with patience and accuracy.

What you get

You will be paid ₹10,000 – ₹15,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Marketing and Punjabi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: Punjabi, English
• You are calm under pressure and customer-first

Job details

• Job location: Shivajinagar, Ludhiana, Punjab
• Work type: Office-based
• Timings: 11:00 AM - 6:00PM | Monday to Saturday
• Interview timings: 11:00 AM - 6:00PM | Monday to Saturday
• Job type: Full time
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Aduz Management & Consultants.