Telecaller

Start your next role as a Telecaller with Advance Business System Comapny in Gopanpalle, Hyderabad. Salary is up to ₹22,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Compensation: ₹18,000 – ₹22,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Verbal communication, Complaint handling, CRM tools and Active listening
• Female Only
• Basic English
• Freshers can apply
• You are polite and customer-first

Job at a glance

• Work location: Gopanpalle, Hyderabad, Telangana
• Openings: 1
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Advance Business System Comapny.