Field Collection Executive

Join Advance Jobs Center as a Field Collection Executive in Udhna, Surat. 7 candidates will be hired for this role. Great for first-time job seekers. You can earn up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Skills and qualifications

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of Complaint handling, CRM tools, Active listening and Hindi and English
• Male Only
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Salary and benefits

Salary: ₹14,000 – ₹18,000 per month, based on skills and experience.

Day-to-day work

As a Field Collection Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Udhna, Surat, Gujarat
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Vacancies: 7
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Advance Jobs Center.