Telecalling

Start your next role as a Telecalling with Advantex Battery Llp in Howrah Maidan, Kolkata. The pay goes up to ₹15,000/month. 2 candidates will be hired for this role.

Employer’s description

Responsible For Initiating Calls To Prospects Or Handling Inbound Inquiries. Their Goal Is To Generate Leads, Close Sales, Or Provide Customer Support. They Are Crucial For Driving Revenue And Ensuring Customer. More Than 2 Years Experience Compulsory. | Type : Sales, Domestic, Inbound | Languages : Bengali, Hindi, English

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Hindi, Inbound, Sales
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Domestic, Inbound
• Languages: Bengali, Hindi, English
• Someone calm under pressure and patient

Salary and benefits

The salary for this role is ₹12,000 – ₹15,000 per month.

What you will do

In this role, you will:

• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Howrah Maidan, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 2
• Job type: Full time

Apply today and take the next step in your career with Advantex Battery Llp.