Telecaller

Advent Interiors is hiring a Telecaller in Pimpri Chinchwad, Pune. Salary is up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Salary

The salary for this role is ₹10,000 – ₹11,000 per month.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Complaint handling, Verbal communication, Active listening
• Basic English
• Freshers can apply
• You are patient and customer-first

Job details

• Job location: Pimpri Chinchwad, Pune, Maharashtra
• Work mode: Work from office
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Advent Interiors reviews applications regularly.