Telecalling Team Leader

Advent Overseas Pvt Ltd has an opening for a Telecalling Team Leader based in Kukatpally Colony, Hyderabad. The team is filling 2 vacancies. The pay goes up to ₹28,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Telugu, English

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.

Salary and benefits

Salary: ₹18,000 – ₹28,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Sales, Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Telugu, English

Position details

• Location: Kukatpally Colony, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Work mode: On-site

Ready to start? Upload your resume and apply to Advent Overseas Pvt Ltd today.