Telecaller

A new Telecaller role is open at AdventureCampIndia, Alkapuri, Vadodara. You can earn up to ₹15,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Hindi and English, Verbal communication and Typing speed
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Alkapuri, Vadodara, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to AdventureCampIndia today.