Telecaller

Looking for a Telecaller role in Bachpally, Hyderabad? Adyant Enterprises is hiring now. No experience? You can still apply. Salary is up to ₹18,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Compensation: ₹15,000 – ₹18,000 per month.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Hindi and English, Typing speed, Complaint handling, CRM tools
• Female Only
• Basic English
• Freshers can apply
• You are customer-first and patient

Your responsibilities

• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.

Position details

• Location: Bachpally, Hyderabad, Telangana
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Adyant Enterprises today.