Telecaller Customer Calling

Looking for a Telecaller Customer Calling role in Mota Varachha, Surat? AdyGrow is hiring now. There are 4 open positions. You can earn up to ₹15,000/month.

In the employer’s words

E-Commerce Telecaller With Experience In Handling Customer Calls, Order Support, And Inquiries. Skilled In Communication, Order Processing, Issue Resolution, And Basic E-Commerce Tools Like Amazon Or Flipkart, Shopify, Shiprocket, And Online Marketplaces. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Gujarati, English

Roles and responsibilities

As a Telecaller Customer Calling, your work will include:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Gujarati and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Gujarati, English
• You are patient and polite

Pay and perks

You will be paid ₹10,000 – ₹15,000 per month.

Job at a glance

• Location: Mota Varachha, Surat, Gujarat
• Work type: Office-based
• Job type: Full time
• Interview: 10:00 AM - 6:00 PM | Monday to Saturday
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Openings: 4

Apply today and take the next step in your career with AdyGrow.