Telecaller (E-Commerce Business)

Adygrow is looking for a Telecaller (E-Commerce Business) to join its team in Mota Varachha, Surat. There are 4 open positions. Salary is up to ₹15,000/month.

Employer’s description

E-Commerce Telecaller With 12 Years Of Experience Handling Customer Calls, Order Support, And Inquiries. Skilled In Communication, Order Processing, Issue Resolution, And Basic E-Commerce Tools Like Amazon Or Flipkart, Shopify, Shiprocket, And Online Marketplaces. Languages : Gujarati, Hindi, English

Who can apply

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of English, Gujarati and Hindi
• Basic English
• Freshers can apply
• Languages: Gujarati, Hindi, English

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Mota Varachha, Surat, Gujarat
• Work mode: Office-based
• Openings: 4
• Job type: Full time
• Interview: 10:00 AM -6:00 PM | Monday to Saturday
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday

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