Telecalling Customer Calling

AdyGrow is looking for a Telecalling Customer Calling to join its team in Mota Varachha, Surat. Salary is up to ₹15,000/month.

Note from the employer

E-Commerce Telecaller With Experience In Handling Customer Calls, Order Support, And Inquiries. Skilled In Communication, Order Processing, Issue Resolution, And Basic E-Commerce Tools Like Amazon Or Flipkart, Shopify, Shiprocket, And Online Marketplaces. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Gujarati, Hindi, English

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Good knowledge of English, Gujarati, Hindi and Inbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Gujarati, Hindi, English

Day-to-day work

Here is what a typical day looks like:

• You'll identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Salary

You will be paid ₹10,000 – ₹15,000 per month.

Position details

• Work location: Mota Varachha, Surat, Gujarat
• Job type: Full time
• Vacancies: 1
• Interview: 10:00 AM - 6:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Click Apply to send your profile to AdyGrow. It takes less than a minute.