Telecaller

Aec Consultancy is hiring a Telecaller in Prahlad Nagar, Ahmedabad. The pay goes up to ₹11,000/month. The team is filling 2 vacancies.

In the employer’s words

Calling Customers And Informing Them About The Company'S Product/ Service, Receive Calls And Solve Queries.

Compensation

The salary for this role is ₹8,000 – ₹11,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Skills: CRM tools, Hindi and English, Active listening, Complaint handling
• Basic English
• Freshers can apply
• A polite, patient attitude

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Prahlad Nagar, Ahmedabad, Gujarat
• Job type: Full time
• Openings: 2
• Work type: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Aec Consultancy.