Telecalling

A new Telecalling role is open at Aeldra Consultancy Pvt. Ltd., Vastral, Ahmedabad. The team is filling 10 vacancies. Salary is up to ₹15,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Gujarati

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

What the job involves

Here is what a typical day looks like:

• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Gujarati, Hindi
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Gujarati
• Someone patient and polite

Job at a glance

• Work location: Vastral, Ahmedabad, Gujarat
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 12:00 PM | Monday to Saturday
• Vacancies: 10
• Work type: Office-based
• Job type: Full time

Apply today and take the next step in your career with Aeldra Consultancy Pvt. Ltd..