International Bpo Executive

Aeris Overseas Solutions has an opening for an International Bpo Executive based in Malad West, Mumbai. You can earn up to ₹30,000/month. There are 10 open positions.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound, Sales | Languages : Gujarati, Tamil, Telugu, Kannada, Punjabi, Marathi, Hindi, English

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Compensation

Compensation: ₹15,000 – ₹30,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Gujarati, Hindi, Inbound, International, Kannada, Marathi, Punjabi
• Female Only
• Basic English
• Freshers can apply
• Type: International, Inbound, Sales
• Languages: Gujarati, Tamil, Telugu, Kannada, Punjabi, Marathi, Hindi, English
• You are patient and polite

Job at a glance

• Location: Malad West, Mumbai, Maharashtra
• Work mode: Work from office
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Openings: 10
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time

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