Telecaller

Looking for a Telecaller role in Auto Nagar, Vijayawada? Aerodrone Technologies is hiring now. Great for first-time job seekers. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Typing speed, Complaint handling, Verbal communication, Hindi and English
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

Job details

• Job location: Auto Nagar, Vijayawada, Andhra Pradesh
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Aerodrone Technologies. It takes less than a minute.