Coustmer Relation Executive

Affine Automotive is hiring a Coustmer Relation Executive in Whitefield, Bengaluru. Salary is up to ₹25,000/month. There are 6 open positions.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Sales | Marketing | Languages : Telugu, Kannada, Hindi, English

Salary and benefits

You will be paid ₹20,000 – ₹25,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi, Kannada, Marketing, Sales, Telugu
• Good English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Telugu, Kannada, Hindi, English
• Someone customer-first and polite

Job at a glance

• Work location: Whitefield, Bengaluru, Karnataka
• Job type: Full time
• Work type: On-site
• Openings: 6
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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