Telecaller

A new Telecaller role is open at Agarwal Packers And Movers Lucknow, Gomti Nagar, Lucknow. You can earn up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

As a Telecaller, your work will include:

• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Compensation

The salary for this role is ₹10,000 – ₹11,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Verbal communication, Hindi and English, Typing speed and Active listening
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Position details

• Job location: Gomti Nagar, Lucknow, Uttar Pradesh
• Work mode: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Agarwal Packers And Movers Lucknow today.