Senior Telecaller

Agastya Enterprise wants to bring on a Senior Telecaller for its Tollygunge, Kolkata team. 9 candidates will be hired for this role. The pay goes up to ₹18,000/month.

In the employer’s words

Used Car Refinance Telecalling. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with Inbound, Sales
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound
• Someone calm under pressure and patient

Salary and benefits

Compensation: ₹12,000 – ₹18,000 per month.

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.

Position details

• Job location: Tollygunge, Kolkata, West Bengal
• Interview: 10:45 am - 5:00pm | Monday to Saturday
• Timings: 10:45 am - 7:00pm | Monday to Friday
• Work mode: Work from office
• Openings: 9
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Agastya Enterprise.