Customer Support

Agf Logistics Private Limited has an opening for a Customer Support based in Konena Agrahara, Bengaluru. The pay goes up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Sales, Inbound, Domestic | Marketing | Languages : Kannada, Hindi, English

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Marketing, Sales
• Good English
• Freshers can apply
• Type: Sales, Inbound, Domestic
• Marketing
• Languages: Kannada, Hindi, English

Job at a glance

• Work location: Konena Agrahara, Bengaluru, Karnataka
• Interview: 11:00 AM - 2:00 PM | Monday to FRiday
• Working hours: 10:00 AM - 6:00 PM | Monday to Friday saturady 10:00am to 1:00pm (2nd saturday closed)
• Work mode: On-site
• Job type: Full time
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Agf Logistics Private Limited reviews applications regularly.