Telecaller

Agp Fintech has an opening for a Telecaller based in West Mambalam, Chennai. Salary is up to ₹30,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Pay and perks

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Requirements

• Open to freshers
• Minimum qualification: Tenth Pass
• Good knowledge of CRM tools, Complaint handling, Active listening and Verbal communication
• Female Only
• No English required
• Freshers can apply
• You are calm under pressure and customer-first

Position details

• Job location: West Mambalam, Chennai, Tamil Nadu
• Work mode: On-site
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Agp Fintech.