Telecaller

Agra international staffing services has an opening for a Telecaller based in New Friends Colony, Delhi. Great for first-time job seekers. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

As a Telecaller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Verbal communication, CRM tools, Hindi and English, Typing speed
• Basic English
• Freshers can apply
• You are customer-first and polite

What you get

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Job at a glance

• Location: New Friends Colony, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Agra international staffing services.