Telecaller

Agrasen Logistics wants to bring on a Telecaller for its Sahibabad - Ghaziabad, Delhi team. Salary is up to ₹15,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Typing speed, Hindi and English, Active listening, Verbal communication
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Sahibabad - Ghaziabad, Delhi, Delhi
• Openings: 1
• Work type: On-site
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Agrasen Logistics.