Customer Service Representative

Aics Logistics Pvt Ltd wants to bring on a Customer Service Representative for its Andheri East, Mumbai team. There are 2 open positions. The pay goes up to ₹25,000/month.

Note from the employer

Handle Customer Calls & Queries, Track Shipments, Provide Delivery Updates, And Resolve Issues. Coordinate With Delivery & Warehouse Team For Smooth Operations. 1 - 2 Years Experience Compulsory.

What you get

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Target achievement, Lead generation, CRM and Presentation
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are confident and self-motivated

Key responsibilities

• Identify and approach new customers in the assigned territory
• Explain products and offers clearly and handle objections
• Prepare quotations and close deals with decision makers
• You will record visits, calls and orders in the CRM or daily report.
• Share market and competitor feedback with the team
• Follow up on leads and convert them into sales

Job at a glance

• Location: Andheri East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 8:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Vacancies: 2

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