Telecaller

Join Aieseci Institute as a Telecaller in Maldahiya, Varanasi. No experience? You can still apply. There are 5 open positions. The pay goes up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Marketing | Languages : Hindi, English

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marketing
• Female Only
• Basic English
• Freshers can apply
• Marketing
• Languages: Hindi, English
• Someone calm under pressure and patient

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

Quick facts

• Location: Maldahiya, Varanasi, Uttar Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 5
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Aieseci Institute reviews applications regularly.