Telecaller

Aikaa Technology Pvt Ltd has an opening for a Telecaller based in Kankarbagh, Patna. You can earn up to ₹11,000/month. The team is filling 5 vacancies. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, Active listening, Typing speed, Hindi and English
• Female Only
• No English required
• Freshers can apply

Compensation

Salary: ₹10,000 – ₹11,000 per month, based on skills and experience.

Position details

• Job location: Kankarbagh, Patna, Bihar
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 5
• Job type: Full time

Ready to start? Upload your resume and apply to Aikaa Technology Pvt Ltd today.