Senior Telecaller

Aims Institute is looking for a Senior Telecaller to join its team in Pimple Saudagar, Pune. The team is filling 2 vacancies. The pay goes up to ₹22,000/month.

In the employer’s words

Calling To Parents Of Taking Admission At Institute. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Day-to-day work

As a Senior Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

What you get

You will be paid ₹16,000 – ₹22,000 per month.

Position details

• Job location: Pimple Saudagar, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 2
• Employment type: Full time

Apply today and take the next step in your career with Aims Institute.