Airtel Black Bpo Customer Care Exec...

Start your next role as an Airtel Black Bpo Customer Care Exec... with Airtel Black in Sector 18 - Gurgaon, Delhi. The team is filling 30 vacancies. Salary is up to ₹30,000/month.

Note from the employer

Inbound & Outbound Support: Manage Large Volumes Of Incoming Customer Calls, Emails, Or Chats, And Make Follow-Up Calls When Necessary. Issue Resolution: Identify, Investigate, And Resolve Customer Complaints Effectively By Determining The Cause Of The Problem And Selecting The Best Solution. Languages : Malayalam, Gujarati, Tamil, Telugu, Kannada, Marathi, English

What you get

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English, Gujarati, Kannada, Malayalam, Marathi, Tamil and Telugu
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Kannada, Marathi, English
• A customer-first, calm under pressure attitude

Job details

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

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